Banking is an essential part of everyone's lives nowadays, and visiting a bank physically to carry out transactions has become redundant. Many banks from all around the country have tried to start digital banking services, but only a few have been successful. The first digital bank in Kuwait is fully functional now, and many customers are benefiting from the facilities provided.
Earlier, people used visit the bank to perform simple banking transactions such as cash transfers, bills payment, EMI clearing, address changes etc., but now through the introduction of the first digital bank in the country, it is much easier to do these tasks from the tip of a finger sitting at home only. Customers get to experience fast account opening, and seamless online transactions in one go through a simple app or a computer. The benefit of the first digital bank is that it helps the customers to get the best service possible for a banking firm. Any of the queries of the customers can be handled digitally by the supportive customer service team. Also, people can make sure that all their transactions are safely made online. Many bank facilities are really important to any person or business to sustain their basic finances. It is important to have a reliable bank to handle all the finances of a person, and banking facilities are not just limited to cash deposits and withdrawals only; it has many other things like loans, insurance, allowances, mortgages etc. The first digital bank in the country promises to deliver all these essential services through an app that is very user friendly and can be downloaded on almost every platform. To use these facilities, users can easily just download the app and get their account open in some simple steps, and once the formalities are completed, and the account is set up, the app itself will generate certain passwords and pins which are needed to be remembered by the user for any future logins. By using this facility, the user benefits from the security of the first digital bank and the security setup they have on their phones. All a person needs is to have a Kuwait ID or Civil ID, and then the app will just ask for a selfie that can, in turn, help to verify the person and then the app can help to register the user online on a secured database. The bank itself has a tie-up with card providers like Mastercard and Visa that increases the number of places where the person can use the app to make any digital transactions. By using the first digital bank, users can utilize the following customer service benefits-:
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August 2022
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